Shipping Policy

PennSupplyHub


Shipping Policy

PennSupplyHub provides international shipping to customers worldwide. All orders are shipped directly from Guangzhou, China.


Shipping Destinations

We currently ship to the following regions, including but not limited to:

  • United States
  • Canada
  • United Kingdom
  • Australia
  • New Zealand
  • Europe and other international destinations

Shipping availability may vary depending on local customs regulations.


Order Processing Time

  • All orders are processed within 1–5 business days after payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.

Once your order has been dispatched, you will receive a tracking number via email.


Estimated Delivery Time

Estimated delivery times vary by destination:

  • United States / Canada / United Kingdom / Australia / New Zealand:
    Approximately 9–18 business days

Please note:

  • Delivery times are estimates only and not guaranteed.
  • Delays may occur due to customs inspections, local courier issues, weather conditions, or public holidays.

Shipping Method

All shipments are sent using fully tracked international courier services. Tracking information will be provided once your order has shipped.


Customs, Duties & Taxes

  • Customs duties, taxes, or import fees (if applicable) are the responsibility of the buyer.
  • PennSupplyHub is not responsible for delays caused by customs clearance processes.

Incorrect Address Disclaimer

Please ensure that your shipping address is accurate and complete at checkout.

  • PennSupplyHub is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
  • If you notice an error in your shipping address, please contact us immediately at:

📧 Email: mulaolaotrade@gmail.com

We will do our best to assist you if the order has not yet been shipped. However, address changes cannot be guaranteed once the order has been dispatched.


Contact Us

If you have any questions regarding shipping or delivery, please contact us:

📧 Email: mulaolaotrade@gmail.com
📍 Location: Guangzhou, China