Terms of Service

PennSupplyHub

Last updated: February 2026

1. Overview

This website is operated by PennSupplyHub (the “Site”). Throughout the Site, the terms “we”, “us” and “our” refer to 香港大愚电子商务有限公司 (“Company”).

By visiting our Site and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including our policies referenced here. If you do not agree, you may not access the Site or use our services.


2. Eligibility & Use of the Site

By using this Site, you represent that you are at least the age of majority in your jurisdiction. You agree not to use our products or services for any illegal or unauthorized purpose, and not to violate any applicable laws (including intellectual property laws).

We may refuse service to anyone for any reason at any time.


3. Products, Pricing & Availability

PennSupplyHub primarily provides wholesale products and may also offer custom-made items.

  • Product descriptions, pricing, and availability may change at any time without notice.
  • We may limit quantities per order or per customer at our discretion.
  • Colors and images displayed on the Site may vary by device and are for reference only.

4. Orders & Payment

By placing an order, you agree that all information you provide (including shipping address and contact details) is accurate and complete.

We reserve the right to:

  • Cancel or refuse any order that appears fraudulent, abusive, or high-risk
  • Request additional verification before processing an order

Payment is processed through third-party payment providers. We do not store full card details on our servers.


5. Shipping & Delivery

Shipping terms, delivery estimates, and responsibilities are described in our Shipping Policy:
[Link to Shipping Policy]

Delivery times are estimates and not guaranteed. Delays may occur due to customs, courier issues, weather, or holidays.


6. Returns & Refunds

Returns and refunds are subject to our Refund & Returns Policy:
[Link to Refund Policy]

Important: Wholesale and custom orders may be non-returnable except where defective or incorrect, as outlined in the policy.


7. Intellectual Property

All content on this Site, including text, images, logos, design, and product presentation (collectively, “Content”), is owned by or licensed to PennSupplyHub and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any Content without our prior written permission.


8. User Content & Communication

If you submit comments, feedback, images, or other materials to us (collectively “Submissions”), you grant us a non-exclusive right to use, reproduce, and display such Submissions for business purposes (for example, customer support and marketing), unless you request otherwise in writing.

You agree not to submit unlawful, abusive, defamatory, or infringing content.


9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites. Use them at your own risk.


10. Disclaimer of Warranties

The Site and all services and products are provided “as is” and “as available”, without warranties of any kind, except as required by law.

We do not guarantee that the Site will be uninterrupted, timely, secure, or error-free.


11. Limitation of Liability

To the maximum extent permitted by law, PennSupplyHub and 香港大愚电子商务有限公司 shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, including loss of profits, data, or business interruption.


12. Indemnification

You agree to indemnify and hold harmless PennSupplyHub and 香港大愚电子商务有限公司, including employees and affiliates, from any claim arising out of your breach of these Terms, your misuse of the Site, or your violation of any law or third-party rights.


13. Privacy

Your submission of personal information is governed by our Privacy Policy:
[Link to Privacy Policy]


14. Termination

We may terminate or suspend your access to the Site or services at any time if we believe you have violated these Terms or engaged in fraudulent or abusive activity.


15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong.


16. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page, and continued use of the Site constitutes acceptance of the updated Terms.


17. Contact Information

Questions about these Terms should be sent to:

📧 Email: mulaolaotrade@gmail.com
📱 WhatsApp/Phone: +852 6871 9734
🏢 Company: 香港大愚电子商务有限公司
🌐 Website: https://www.pennsupplyhub.com